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Questions & answers

Frequently asked questions

Answers about our cabinets, countertops, lead times and delivery. Don't see your question? Call (630) 487-5811 or send us a message.

Showroom & ordering

Where is your showroom and when are you open?

Our showroom is at 920 N Lombard Road, Lombard, IL 60148. We're open Monday to Friday, 8am to 6pm. Walk-ins are welcome, and appointments get priority. Call us at (630) 487-5811.

Can I see prices on your website?

No. Cabinet pricing depends on your layout, door style, finish and countertop, so we price every project individually. Send us your measurements or floor plan, or visit the showroom, and we'll put together a free quote.

Do you work with contractors, builders and investors?

Yes. We work with homeowners, remodelers, general contractors, builders, developers and real estate investors, from a single bathroom to multi-unit buildings. We handle quoting, ordering and delivery coordination for the whole project.

Cabinets

What cabinet options do you offer?

We offer three levels. Pentwater Select is our in-stock line in standard sizes, with the fastest lead times. Semi-custom cabinets add more door styles, 30+ finishes, color matching and more storage options. Fully custom cabinets are built to your exact dimensions, with 150+ door styles, many wood species and any stain or paint.

How long does it take to get cabinets?

Many Pentwater Select door styles are ready in about 1 week, and the rest in 2 to 4 weeks. The lead time is shown on each door style. Semi-custom and fully custom cabinets are built to order, so ask us for current lead times.

What is the difference between framed and frameless cabinets?

Framed cabinets have a solid wood face frame around the front of the box. They give a classic American look, such as shaker or raised panel, and are easy to fit to uneven walls. Frameless cabinets have no face frame, so the doors cover the box edge to edge. They give a sleek, European look and slightly wider openings. Pentwater Select comes in both.

What are your cabinets made of?

Every cabinet we sell, at every level, has an all-plywood box and soft-close hinges and drawer slides, and is CARB Phase 2 compliant (low formaldehyde) and KCMA certified. Framed cabinets also have dovetail drawer joints.

Do you sell bathroom vanities?

Yes. We carry bathroom vanities in many styles, widths and finishes, many with the countertop and sink included. See them in person at our Lombard showroom.

Countertops & upgrades

Do you sell countertops?

Yes. We offer quartz, marble and granite countertops, plus sinks. You can see samples in our showroom and add countertops to your cabinet quote.

What upgrades can I add to my cabinets?

Popular upgrades include cabinet handles and knobs, wire mesh door inserts, metal trim, floating shelves and organizers such as pull-out trash cans, spice racks and drawer dividers.

Delivery & service area

Do you deliver?

Yes. We deliver with our own trucks and drivers. Delivery is priced by distance from our Lombard warehouse:

Distance from LombardCurbside delivery
Up to 40 miles$150
Up to 75 miles$250
Up to 100 miles$350
Up to 125 miles$525
Up to 150 miles$600
Out of stateFreight quoted per order

Curbside delivery: our driver unloads at the curb, so please have someone there to receive the cabinets and move them inside. If no one is available, a re-delivery fee applies.

White glove delivery (within 40 miles): our driver brings the cabinets inside. $300 for a single-family house (main level), $400 for a multi-family unit.

What areas do you serve?

We serve all of Chicagoland, including Chicago and DuPage, Cook, Will, Kane, Lake and McHenry counties. Outside the area? Contact us and we'll let you know what's possible.

Still have questions?

Visit our Lombard showroom or send us your plans for a quote.

Get a free quote